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Building Online Reviews Are Worth The Effort. But Don’t Take Our Word For It.

Meeting with clients every day, we get to see their frustrations with online strategies, promises of improved SEO and solutions that have come, been paid for and gone. We talk about SEO – and the [...]

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Say Hello To Google Posts From Google My Business

We recently were invited to write a post on RestoBiz and thought that it would be really interesting to cover a relatively new feature from Google My Business (GMB) simply called Posts. It’s a [...]

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A Note To Small Business Owners: We Hear You

If you are a small business owner in North America in 2018, you are undoubtedly feeling the pressure. And likely very confused. Every day you are bombarded with messages about online sellers [...]

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The Small Business Owner’s Advantage

Competition is getting more and more fierce. If you are a retailer, especially a smaller chain or independent operator, the deck is stacked against you. Malls are filled with international, [...]

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Lo-Lo-Lo! Why It’s Important To Think Local Marketing For the Holidays

Halloween is about to come and go and, with it, Christmas lights and displays will arrive. With the big shopping season just around the corner, it’s vital to think about your local [...]

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QuickBooks Connect Toronto, Here We Come!

The phone call came last Thursday, when @IntuitBry called with an invitation to speak  at the Intuit QuickBooks Connect conference in Toronto. The event is coming up in early December and we [...]

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How Small Business Owners Can Be Looking For Love In All The RIGHT Places

No matter who you are, it always feels great to hear praise from those around you. Family. Friends. Strangers on the street. Now imagine that you run a restaurant, a small boutique or a salon. [...]

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The Three Levels of Listening To The Voice of The Customer And Why It Matters So Much For Local Marketers

Listening to the voice of the customer is so vital to the health of your business. But so many small business owners don’t know where to start and where to go. You know from experience that [...]

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Three Ways To Avoid Losing Existing, Potential and Paying Customers By Keeping Your Online Listings Accurate

Our clients tell us stories all the time of people who come to their store or restaurant angry only to reveal that it was something little that set them off. An online issue that the business [...]

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Four Fantastic Reasons Why Small Business Owners Should Have An Online Customer Review Monitoring Strategy

For small business owners, a great, cost effective way to understand how people appreciate your establishment is to monitor customer reviews. These reviews are honest, sometimes brutal, [...]

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