Blog

Building Online Reviews Are Worth The Effort. But Don’t Take Our Word For It.

Meeting with clients every day, we get to see their frustrations with online strategies, promises of improved SEO and solutions that have come, been paid for and gone. We talk about SEO – and the corner of it that we operate in – as a series of small improvements that add up to make a big impact. […]

Say Hello To Google Posts From Google My Business

We recently were invited to write a post on RestoBiz and thought that it would be really interesting to cover a relatively new feature from Google My Business (GMB) simply called Posts. It’s a feature that Google would like you to think of as a status update – and Posts is powerful. As Google describes: Posting through […]

Claiming Your Business Location Is Foundational, But Does It Match Your Mapped Address?

We’ve recently learned an important lesson about claiming your business location online, thanks to the collaboration of one of our clients. As a result, we’d like to ask you this important question: Have you searched for your business’ address recently? Here’s why we’re asking. After working with the business owner to claim his store’s location […]

Hells Angels Use Online Reviews For Revenge

Wow! This is a great article by Caroline Barghout of the CBC and a cautionary tale for business owners who doubt the power of online reviews. After being denied service at a local establishment, the Hells Angels launched a coordinated campaign to hurt the business online by giving them low ratings. Overnight, the business’s average […]

A Note To Small Business Owners: We Hear You

If you are a small business owner in North America in 2018, you are undoubtedly feeling the pressure. And likely very confused. Every day you are bombarded with messages about online sellers coming to steal your business, large competitors adopting “omni-channel” strategy and reports of your imminent demise. At the same time, you are told […]

One year has passed, a second phase launches!

We would like to thank all of our clients, subscribers, technology partners and associates for helping make our first year a great success. We have learned a lot this year and helped many businesses move closer to their goals. We’ve also evolved quite a bit and plan to even more in year two. There’s no […]